Privacy Policy

Effective Date: July 20, 2026

At Ours Wildone, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices you have regarding your data when you visit or make a purchase from our website.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

When you visit or interact with our website, we may collect the following information:

Personal Information

When you place an order, contact us, or subscribe to our communications, we may collect:

Full Name
Email Address
Phone Number
Billing Address
Shipping Address
Payment Information (processed securely through PayPal)
Order History

Device Information

We may automatically collect technical information, including:

IP Address
Browser Type
Operating System
Device Information
Time Zone
Pages Visited
Referral Source
Website Usage Data

This information helps us improve our website and customer experience.

Cookies & Tracking Technologies

Our website uses cookies and similar technologies to:

Remember your preferences.
Improve website functionality.
Analyze website traffic.
Enhance your shopping experience.
Support marketing and advertising efforts.

You may disable cookies through your browser settings, although doing so may affect certain website features.

How We Use Your Information

We use your information to:

Process and fulfill your orders.
Communicate order updates and shipping information.
Respond to customer service inquiries.
Verify payments and prevent fraud.
Improve our products and website.
Send promotional emails (only if you choose to receive them).
Comply with legal obligations.

Payment Information

All payments are securely processed through PayPal.

Ours Wildone does not store your complete credit or debit card information on our servers.

Sharing Your Information

We do not sell, rent, or trade your personal information.

We may share your information only with trusted third parties that help us operate our business, including:

Payment processors (PayPal)
Shipping carriers
Website hosting providers
Analytics and marketing service providers
Legal authorities when required by applicable law

These service providers are authorized to use your information only as necessary to perform services on our behalf.

Data Security

We implement appropriate administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

While we strive to use commercially acceptable security measures, no method of electronic transmission or storage is completely secure.

Data Retention

We retain your personal information only for as long as necessary to:

Complete your orders.
Provide customer support.
Comply with legal, accounting, and tax obligations.
Resolve disputes and enforce our agreements.

Your Privacy Rights

Depending on your location and applicable laws, you may have the right to:

Access your personal information.
Request correction of inaccurate information.
Request deletion of your personal data.
Restrict or object to certain processing activities.
Withdraw marketing consent at any time.

To exercise these rights, please contact us using the information below.

Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those external websites and encourage you to review their privacy policies before providing any personal information.

Children’s Privacy

Our website is not intended for individuals under the age of 13.

We do not knowingly collect personal information from children.

If we become aware that such information has been collected, we will promptly delete it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page along with the updated effective date. Continued use of our website after changes are published constitutes acceptance of the revised Privacy Policy.

Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us.

Business Name: Ours Wildone

Email: info@ourswildone.com

USA Phone: +1 (866) 448-5031

Australia Phone: +61 2 9564 8301

Warehouse Address:
450 10th St
San Francisco, CA 94103
United States

Business Address:
176 Euston Rd
Alexandria NSW 2015
Australia

Business Hours:
Monday – Friday
9:00 AM – 5:00 PM (Local Business Hours)