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Effective Date: July 20, 2026
Welcome to Ours Wildone. These Terms of Service (“Terms”) govern your access to and use of our website, products, and services. By browsing our website, creating an account, or placing an order, you agree to comply with these Terms. Please read them carefully before using our website.
If you do not agree with any part of these Terms, please discontinue using our website and services.
By accessing or using the Ours Wildone website, you acknowledge that you have read, understood, and agreed to these Terms of Service, together with our Privacy Policy, Shipping Policy, Return & Refund Policy, and any additional policies published on our website.
To purchase products or use our services, you must be at least 18 years of age or have reached the legal age of majority in your jurisdiction.
By placing an order, you confirm that:
All orders are subject to review, acceptance, and product availability.
We reserve the right to refuse, cancel, or limit any order if:
If your order is canceled after payment has been received, a full refund will be issued to your original payment method.
All prices displayed on our website are listed in United States Dollars (USD) and may be updated without prior notice.
We currently accept PayPal as our secure payment provider. Orders will only be processed after payment has been successfully authorized.
For additional payment information, please refer to our Payment Policy.
Ours Wildone currently ships within the United States only.
Estimated delivery times are provided for convenience and may vary due to weather conditions, carrier delays, holidays, or other circumstances outside our control.
Please review our Shipping Policy for complete details regarding handling times, shipping schedules, and delivery estimates.
We offer a 30-day return policy on eligible products.
Returned items must:
Customized, personalized, or clearance products may not qualify for returns.
To request a return, please contact:
Email: info@ourswildone.com
All content available on the Ours Wildone website—including logos, graphics, images, product descriptions, website design, text, and other materials—is owned by Ours Wildone or its licensors and is protected under applicable intellectual property laws.
No content may be copied, reproduced, distributed, or used without prior written permission.
You agree not to:
Violation of these Terms may result in suspension or permanent termination of your access.
Our website and services are provided on an “as is” and “as available” basis.
While we strive to provide accurate product information and uninterrupted service, we cannot guarantee that the website will always be error-free, secure, or continuously available.
Your use of our website is entirely at your own risk.
To the fullest extent permitted by law, Ours Wildone shall not be liable for any indirect, incidental, special, or consequential damages resulting from:
Our total liability shall never exceed the amount paid for the purchased product.
You agree to defend, indemnify, and hold harmless Ours Wildone, its employees, affiliates, suppliers, and partners from any claims, damages, liabilities, or expenses arising from:
We reserve the right to modify or update these Terms at any time.
Changes become effective immediately upon publication on this page. Continued use of our website following any updates constitutes your acceptance of the revised Terms.
These Terms shall be governed by and interpreted in accordance with the laws of the State of California, United States, without regard to conflict of law principles.
If you have any questions regarding these Terms of Service, please contact us.
Business Name: Ours Wildone
Email: info@ourswildone.com
USA Phone: +1 (866) 448-5031
Australia Phone: +61 2 9564 8301
Warehouse Address:
450 10th St
San Francisco, CA 94103
United States
Business Address:
176 Euston Rd
Alexandria NSW 2015
Australia
Business Hours:
Monday – Friday
9:00 AM – 5:00 PM (Local Business Hours)