Free Shipping on All Orders | Shop with Confidence

Shipping Policy

Effective Date: July 20, 2026

At Ours Wildone, we are committed to delivering your orders quickly, safely, and efficiently. This Shipping Policy outlines our processing times, shipping methods, delivery estimates, and other important shipping information.


Shipping Locations

At this time, Ours Wildone ships exclusively within the United States.

We currently do not offer international shipping.


Free Shipping

We are pleased to offer:

FREE Standard Shipping on all orders within the United States.

No minimum purchase is required.


Order Processing Time

Orders are processed during normal business days.

  • Order Cut-Off Time: 5:00 PM Eastern Time (ET), Monday through Friday.
  • Handling Time: 1–3 Business Days (excluding weekends and public holidays).

Orders placed after the daily cut-off time will begin processing on the next business day.


Estimated Delivery Time

Once your order has been processed and shipped, estimated delivery is:

  • Standard Shipping: 3–7 Business Days

Please note that delivery estimates may vary depending on your location and the shipping carrier.


Shipping Carriers

We work with trusted shipping partners to ensure reliable delivery. Carrier selection may vary depending on your location and the size of your order.


Order Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking number and tracking link.

Please allow up to 24–48 hours for tracking information to become active after shipment.


Shipping Delays

While we strive to deliver all orders on time, occasional delays may occur due to circumstances beyond our control, including:

  • Severe weather conditions
  • High shipping volumes
  • Carrier delays
  • Public holidays
  • Natural disasters or other unforeseen events

We appreciate your patience and understanding should any unexpected delays occur.


Incorrect Shipping Information

Please ensure that your shipping address is accurate before completing your order.

Ours Wildone is not responsible for delays or failed deliveries resulting from incorrect or incomplete shipping information provided by the customer.

If you notice an error after placing your order, please contact us immediately. We will do our best to update your information before your order ships.


Lost or Damaged Packages

If your package arrives damaged or appears to be lost during transit, please contact us as soon as possible.

We will work directly with the shipping carrier to investigate the issue and help find the best possible resolution.


Order Changes & Cancellations

Orders may only be modified or canceled before they enter the shipping process.

Once an order has been shipped, changes or cancellations are no longer possible. Please refer to our Return & Refund Policy for available return options.


Contact Us

If you have any questions regarding shipping or delivery, please contact us.

Business Name: Ours Wildone

Email: info@ourswildone.com

USA Phone: +1 (866) 448-5031

Australia Phone: +61 2 9564 8301

Warehouse Address:
450 10th St
San Francisco, CA 94103
United States

Business Address:
176 Euston Rd
Alexandria NSW 2015
Australia

Business Hours:
Monday – Friday
9:00 AM – 5:00 PM (Local Business Hours)