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Effective Date: July 20, 2026
At Ours Wildone, we are committed to providing a secure and reliable payment experience. This Payment Policy explains the payment methods we accept, how transactions are processed, and important information related to billing.
We currently accept the following payment method:
Through PayPal, you can securely pay using:
All payments are processed through PayPal’s secure payment gateway to help protect your personal and financial information.
All prices displayed on our website are listed in United States Dollars (USD).
Your bank or card issuer may apply currency conversion fees if your payment is made in a currency other than USD.
Orders are processed only after your payment has been successfully authorized and confirmed.
If your payment cannot be verified or is declined, your order may be delayed, canceled, or placed on hold until payment has been successfully completed.
Once your payment has been successfully received, you will receive an order confirmation email containing your purchase details.
If you do not receive a confirmation email within a reasonable time, please check your spam or junk folder or contact our support team.
We make every effort to ensure that all product prices are accurate. However, pricing errors may occasionally occur.
If an incorrect price is displayed due to a technical or human error, we reserve the right to cancel or refuse the affected order. If payment has already been collected, a full refund will be issued to your original payment method.
Applicable taxes, if required by law, will be calculated and displayed during checkout before you complete your purchase.
To protect our customers and business, we reserve the right to review, verify, or cancel any transaction that appears suspicious or potentially fraudulent.
Additional verification may be requested before an order is approved.
Your payment information is processed securely through PayPal. Ours Wildone does not store or have direct access to your complete credit or debit card information.
Approved refunds will be issued to the original payment method used for the purchase.
Depending on your payment provider, it may take 5–10 business days for the refunded amount to appear in your account after the refund has been processed.
For more information, please review our Return & Refund Policy.
If you have any questions regarding payments or billing, please contact us.
Business Name: Ours Wildone
Email: info@ourswildone.com
USA Phone: +1 (866) 448-5031
Australia Phone: +61 2 9564 8301
Warehouse Address:
450 10th St
San Francisco, CA 94103
United States
Business Address:
176 Euston Rd
Alexandria NSW 2015
Australia
Business Hours:
Monday – Friday
9:00 AM – 5:00 PM (Local Business Hours)